Return Policy

Return and Exchange Policy. All sales are FINAL, unless the product is damaged in transit, or a shipping delay occurs, and the package cannot be found. Under these circumstances, we will send a replacement package or issue a full refund.  

Shipping Policy:

  • AGE REQUIREMENT
    • YOU MUST BE 21 YEARS OF AGE OR OLDER TO PURCHASE ALCOHOL
      • The purchase of alcohol by persons under the age of 21 is prohibited by law. By placing an order through our website, you are representing yourself to us as at least 21 years of age and that the person to whom it is being shipped is at least 21 years of age. We reserve the right to ask for proof of identity before processing an order.
    • ADULT SIGNATURE IS REQUIRED UPON DELIVERY, EVERY TIME, NO EXCEPTIONS
      • Adult signature with proof of age verification (government issued ID or passport) is required at time of delivery. If no one is available at the time of delivery, the package will not be left.
      • No PO boxes, no APO boxes
  • If there is no adult available to sign at the time a delivery attempt is made, FedEx will attempt delivery 2 more times before returning the product to our store. FedEx does not guarantee delivery times
    • You are responsible for ensuring an adult is available to sign upon delivery. 
  • If an order is returned to our store due to failed delivery attempts:
    • We will contact you upon receipt
    • We can re-ship the order, but must charge for shipping again,
  • WE WILL SHIP TO THE FOLLOWING STATES
    • AZ, AR, CA, CO, CT, FL, GA, HI, ID, IN, IA, KS, LA, MI, MO, MT, NE, NJ, NM, NV, OH, OK, OR, RI, SC, TN, VT, VA, WA, WV, WY
  • Processing Time
  • Orders are processed within 3-5 business days if not sooner

All orders are shipped via FedEx

  • Transit time for continental United States is 1-4 business days. Express options available upon request only.
  • If you have time constraints, need a specific delivery date, or need to change to a more convenient address please contact us as soon as possible at info@popnchampagne.com
  • You will receive tracking information once a shipping label has been created.